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Most computers will be able to display AIM e-Learning adequately. However, if you are having trouble, or would like to make sure you are viewing or displaying AIM e-Learning optimally (for example during a presentation or training session), please follow the instructions below.

Every computer screen has a setting called "resolution." Depending on its capabilities, each screen can accomodate one or more resolution settings. AIM e-Learning is designed to fit on a screen with resolution 800x600 or higher.

AIM e-Learning doesn't fit on my screen - what do I do?

If AIM e-Learning doesn't fit on your screen, either your screen doesn't accomodate a resolution of 800x600 or you have your screen set to a lower resolution. To find out which, follow these directions:

1. From the Start menu choose Settings --> Control Panels --> Display (if you're running Windows XP, then simply choose Control Panels from the Start menu).
2. In the Display control panel, choose the Settings tab by clicking on the word "Settings" at the top.
3. Find the Screen Resolution area.
4. If the Screen Resolution control is set as far to the right as it will go that is, if you can't move it to the right - your monitor isn't capable of displaying a resolution of 800x600. We recommend that you either use a monitor with greater resolution or use the PDF links to print out AIM e-Learning materials so you can read them from paper.
5. If you can move the Screen Resolution control to the right, set it at 800x600 or greater.
6. Click Apply or OK.
7. If you get a message asking you if you want to keep the new resolution, click YES.
8. As a result of this change, everything on your computer screen will appear smaller. But you will be able to fit more on the screen at one time.
9. If other people share the computer you've made these changes on, remember to change the settings back when you are finished.

I'm having trouble reading AIM e-Learning content because the text is small - what do I do?

There are two solutions:

First Solution to Small Text
The best solution is to decrease your screen resolution. Your computer screen may be set at a high resolution. AIM e-Learning is designed to be viewed at a resolution of 800x600. To change your resolution, please follow these directions:

1. From the Start menu choose Settings --> Control Panels --> Display (if you're running Windows XP, choose Control Panels from the Start menu).
2. In the Display control panel, choose the Settings tab by clicking on the word "Settings" at the top.
3. Find the Screen Resolution area.
4. If you see that your resolution is set to 800x600, the optimal resolution for viewing AIM e-Learning, and you're having trouble reading the screen, we recommend you try the second solution, listed below.
5. If you see that your resolution is set to more than 800x600, move the Screen Resolution control towards the left until you reach 800x600.
6. Click Apply or OK.
7. Click YES to keep the new resolution (if you've increased or left the resolution the same, you may not get this prompt).
8. As a result of this change, everything on your computer screen will appear larger.
9. If other people share the computer you've made these changes on, remember to change the settings back when you are finished.

I'm going to be using AIM at a workshop or presentation and I want to make sure that it displays optimally - what do I have to do?

• confirm a screen resolution of 800x600, and
• hide unnecessary menus in your Internet Explorer window.

1. From the Start menu choose Settings --> Control Panels --> Display (if you're running Windows XP, choose Control Panels from the Start menu).
2. In the Display control panel, choose the Settings tab by clicking on the word "Settings" at the top.
3. Find the Screen Resolution area.
4. If you see that your resolution is set to 800x600, the optimal resolution for viewing AIM e-Learning, close the panel and skip the remaining steps. You have confirmed your screen resolution is at 800x600.
5. If you see that your resolution is set to a number other than 800x600, move the Screen Resolution control until you reach 800x600.
6. Click Apply or OK.
7. Click YES to keep the new resolution (if you've increased or left the resolution the same, you may not get this prompt).
8. If other people share the computer you've made these changes on, remember to change the settings back when you are finished.

1. Open AIM e-Learning in Internet Explorer.
2. Under the View menu at the top of the screen, uncheck every toolbar except "Standard Buttons." Other toolbars that should be unchecked include: Button Bar, Address Bar, Favorites Bar, Status Bar, Explorer Bar, Links and Google.
3. If other people share the computer you've made these changes on, remember to change the settings back when you are finished.