- I click on some of the "test your understanding" links and nothing happens. What's wrong?
Test Your Understanding links open in popup windows. If you click the link and nothing happens, check to see if the popup has appeared behind the window currently open on your screen. If this isn't the case, please try following the instructions below.
AIM e-Learning activities require a plug-in called Flash Player. Flash Player comes on new computers - but you may have a computer that does not have it installed.
If you are connected to the internet, Flash Player will automatically ask you if you wish to install it. All you have to do is follow the prompts through the installation process.
If you aren't connected to the internet, but have the AIM e-Learning CD, please follow these steps to install Flash Player:
- Insert AIM e-Learning CD into your computer.
- Go to My Computer/AIM.
- If you are using the Windows operating system, double click on FlashWinIE.exe to install Flash Player. Follow the prompts through the installation process.
- If you are on Windows operating system with Netscape, double click on FlashWinNS.exe to install Flash Player. Follow the prompts through the installation process.
If you still have problems, please send an e-mail with a detailed description of the steps you've taken and the problem you're encountering to:
aim_inform@lists.stanford.edu
- I'm trying to view AIM e-Learning in a non-English language and the special characters don't display correctly.
On some systems (particularly those running Internet Explorer on a Macintosh operating system), you must manually configure your browser to display special characters. Open Internet Explorer. From the View menu, choose Character Set --> Universal Alphabet (UTF-8).
- My computer doesn't know how to open the printable PDF files - what do I do?
In order to open the printable PDF files, you need to have Adobe Acrobat Reader (also called Adobe Reader) installed. If you aren't able to open PDF files, it is likely you don't have Adobe Reader installed on your computer. Adobe Reader is free and available on the internet at http://www.adobe.com/products/acrobat/readstep2.html . It is also available on your AIM e-Learning CD. If you are running AIM e-Learning from CD, double click on the file called "ar500eng.exe" and follow the prompts to install Adobe Acrobat.
- My computer screen doesn't display AIM e-Learning properly. Either it won't fit on the screen or the text is too small to read easily. What do I do?
Please read the next page of this How To chapter to learn more about optimal viewing of AIM e-Learning.
- I can't find the answer to my question here. Help!
If you can't find the answer to your technical question here, please send an e-mail with a detailed description of the problem you are encountering and the steps you have taken to:
aim_inform@lists.stanford.edu
Our team will respond to your inquiry as soon as possible.
|
|
.
